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The FYTA Beam G2 won't connect to the app.

Updated this week

On iOS:

Make sure that permission for Bluetooth and nearby devices has been granted so that the FYTA app can detect devices.

On Android:

Make sure that location and nearby device permissions have been granted and that Bluetooth is turned on.

App and device:

  • Press the button on the sensor.

  • If the sensor flashes blue, it is in pairing mode.

  • Start the setup process in the app

    • From the plant to 'New device'

    • In the device menu, tap the + in the top right-hand corner

  • Follow the instructions.

Troubleshooting

If the app cannot find any devices and skips straight to the next step, check the permissions and grant them again if necessary.

Restart your phone and try again.

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