If your FYTA Hub is online but your Beams, Minis, or Spheres aren't showing up-to-date data, the cause is usually one of these three things:
1. Give it a moment - the Hub syncs regularly The Hub doesn't maintain a continuous connection to the sensors. Instead, it syncs them regularly, about every 15 minutes, and collects new readings as soon as a sensor reports them. After setup, it can take a little while before the Wi-Fi symbol appears in your plant profile.
2. Check the Bluetooth range The Hub needs to be able to reach your sensors via Bluetooth. Check whether your sensors are within range. Walls, ceilings, and metal shelves can weaken the signal. There's no limit to the number of sensors per Hub. If sensors are in a different room or on another floor, a second Hub can help - there's no limit to the number of Hubs you can add in the app.
3. Restart the Hub Sometimes a simple restart does the trick: unplug the USB-C cable briefly and plug it back in. If that doesn't help, you can reset the Hub: hold the button on the bottom while plugging in the cable until it flashes red briefly, then set it up again in the app.
If data still isn't coming through, feel free to reach out: [email protected]